How AI is transforming the BPO industry and contact centers

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3 Ways to Build Better Relationships with AI in Customer Experience For instance, the Smart Composer solution from Local Measure empowers agents to rapidly generate responses to customer queries, optimizing tone, grammar, and communication quality instantly. “For customers who need support, AI self-serve tools like a support chat and knowledge center can provide 24/7 assistance,…

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The Top 100 Gen AI Consumer Apps Andreessen Horowitz ChatGPT is getting baked into iOS 18, so enabling it with Siri won’t require downloading any additional apps. Degrees in electrical engineering from the Georgia Institute of Technology. He has been granted 18 patents and has authored a text on Optical Communication Receiver Design as well…